Shipping policy

At Zaid Cart, we are committed to providing a smooth, reliable, and hassle-free shopping experience. Please review our shipping policy to understand how we process and deliver your orders.

Order Processing

  • Orders are processed within 1–2 business days after payment is successfully confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been processed, you will receive a confirmation email with your shipping details.

Shipping Coverage

We currently deliver across the United Arab Emirates (UAE).

Shipping Charges

  • Free Shipping on qualifying orders (where applicable).
  • Any applicable shipping charges will be displayed clearly during checkout before you complete your purchase.

Estimated Delivery Time

  • Dubai, Abu Dhabi & Sharjah: 2–4 business days
  • Other Emirates: 3–6 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available). You can use this tracking information to monitor the status of your shipment.

Please allow up to 24 hours for tracking information to become active.

Shipping Partners

We work with trusted courier partners to ensure your orders are delivered safely and on time.

Address Accuracy

Please ensure your shipping address, phone number, and other delivery details are accurate when placing your order.

Zaid Cart is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delivery Attempts

If no one is available to receive the package, the courier may attempt redelivery or contact you to arrange another delivery time.

Additional delivery charges may apply if multiple delivery attempts are required due to customer unavailability.

Delayed Deliveries

Although we strive to deliver every order on time, occasional delays may occur due to factors beyond our control, including:

  • Public holidays
  • Severe weather conditions
  • High order volumes
  • Courier service disruptions
  • Customs or regulatory inspections (if applicable)

We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

If your order arrives damaged or you believe your package has been lost during transit, please contact our customer support team within 48 hours of the expected delivery date.

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution, which may include a replacement or refund where applicable.

Failed Deliveries

Orders returned to us due to an incorrect address, refusal to accept delivery, or failure to respond to the courier may require additional shipping charges for reshipment.

Need Assistance?

If you have any questions regarding your order or our shipping policy, our customer support team is always happy to help.

Zaid Cart
Your trusted destination for quality products across the UAE.